Account verification on 500ks
We verify your account once to protect your balance and to meet the standards that keep the platform running. The check matches your wallet number to your identity document so only you can withdraw funds from your account. Upload a clear photo of your ID card or passport, then a selfie or a recent utility bill if we need a second document.
Verification usually completes within hours, sometimes faster. Once approved you can deposit and withdraw without repeating the process unless we spot unusual activity or you change your wallet details.
- Check your account dashboard — When verification is required we show a prompt on your account page with a link to the upload screen and a list of acceptable documents.
- Prepare your identity document — Have your national ID card, passport or driving licence ready. We accept a clear photo taken with your phone camera, no scan needed.
- Upload and submit — Follow the on-screen steps to upload the front and back of your ID, then add a selfie or proof of address if the prompt asks for it.
- Wait for approval — Our team reviews your documents and marks your account verified. You'll see a confirmation message when it's done and withdrawals unlock immediately.